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Responsibilities |
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Customer Service Centre
Tel: (86-755) 2518 0000
Fax: (86-755) 2529 4010
E-mail: yict.csc@yict.com.cn
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- Provide shipping lines, shippers, trucking companies and customs broking firms with services including handling applications, enquiries and complaints and following up suggestions;
- Provide updated information about containers, berths, vessels, trucks, and typhoons |
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Control Tower
Ext.: 8868
Tel: (86-755) 2529 2043
Fax: (86-755) 2528 1151
E-mail: yict.tower@yict.com.cn |
- Coordinate all terminal operations;
- Carry out all operational tasks;
- Ensure efficient operation of vessels and trucks |
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Yard Planning
Ext.: 8080 / 8725
Tel: (86-755) 2529 1413
Fax: (86-755) 2529 0973
E-mail: yict.ypl@yict.com.cn |
- Plan and allocate container locations at container yard;
- Manage import, export, transit, reefer and dangerous goods containers;
- Provide container repair, cleaning and refrigerating services |
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Vessel Planning
Ext: 8091 / 8721
Tel.: (86-755) 2529 1013 / 2529 1449
Fax: (86-755) 2529 1168 / 2529 0463
E-mail: yict.spl@yict.com.cn
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- Plan and adjust stowage;
- Plan crane working programmes |
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Berth Allocation
Ext.: 8561 / 8910
Tel: (86-755) 2529 0795
Fax: (86-755) 2529 4007
E-mail: yict.ba@yict.com.cn
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- Plan berthing windows;
- Coordinate with shipping lines |
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Gatehouse Services
1) Gatehouse A Service Counter
Tel: (86-755) 2529 8698
Fax: (86-755) 2529 0794
E-mail: GHS.Supervisor@yict.com.cn
2) Gatehouse B Service Counter
Tel: (86-755) 2529 6311
Fax: (86-755) 2528 1225
E-mail: GHS.Supervisor@yict.com.cn
3) Container Inspection Service Counter
Tel: (86-755) 2529 6312
Fax: (86-755) 2529 1345
E-mail: Examination.Area@yict.com.cn
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- Handle documents for container pick-up and return;
- Check containers;
- Assist in customs inspection |
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Land-side Services
Ext.: 8565 / 8659 / 8648
Fax: (86-755) 2528 1121
E-mail: ops.lss@yict.com.cn |
- Oversee yard operations;
- Train operators and deploy manpower |
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Pier-side Services
Ext.: 8654/8653
Tel: (86-755) 2528 1461
Fax: (86-755) 2528 1250
E-mail: ops.pss@yict.com.cn
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- Ensure punctual arrival and departure of vessels;
- Ensure that vessel loading and unloading proceed normally |
