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Responsibilities |
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Customer Service Centre
Tel: (86-755) 25180000
Fax: (86-755) 25294010
E-mail: sdd_csc@yict.com.cn |
Provide services including solving problems, handling enquiries and complaint
Provide shipping lines, shippers, trucking companies with professional one-stop services
Provide updated information about containers, berths, vessels, trucks, and typhoons |
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Control Tower
Ext.: 8868
Tel: (86-755) 25292043
Fax: (86-755) 25291168 / 25290463
E-mail: yict.tower@yict.com.cn |
Co-ordinate all terminal operations
Carry out all operational tasks
Ensure efficient operation of vessels and trucks |
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Yard Planning
Ext.: 8080 / 8725
Tel: (86-755) 25292046 / 25291413
Fax: (86-755) 25290973
E-mail: yict.ypl@yict.com.cn |
Manage import, export, transit, reefer and dangerous goods containers
Provide container repair, cleaning and refrigerating services |
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Vessel Planning
Ext: 8091 / 8721
Tel.: (86-755) 25291013 / 25291449
Fax: (86-755) 25291168 / 25290463
E-mail: yict.spl@yict.com.cn |
Plan and adjust stowage
Plan crane working programmes |
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Berth Allocation
Ext.: 8561 / 8910
Tel: (86-755) 25290795
Fax: (86-755) 25291168 / 25290463
E-mail: yict.ba@yict.com.cn |
Plan berthing windows
Co-ordinate with shipping lines |
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Gatehouse Services
1) A Gatehouse Service Counter
Ext.: 8698
Tel: (86-755) 25280092
Fax: (86-755) 25290794
E-mail: GHS.Supervisor@yict.com.cn
2) B Gatehouse Service Counter
Ext.: 6311
Tel: (86-755) 25281226
Fax: (86-755) 25281225
E-mail: GHS.Supervisor@yict.com.cn
3) Container Inspection Service Counter
Ext.: 6312
Fax: (86-755) 25291345
E-mail: Examination.Area@yict.com.cn |
Handle documents for container pick-up and return
Check containers
Assist in Customs inspection |
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Land-side Services
Ext.: 8565 / 8659 / 8648
Fax: (86-755) 25281121
E-mail: ops.lss@yict.com.cn
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Oversee yard operations
Train operators and deploy manpower |
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Pier-side Services
Ext.: 8654/8653
Tel: (86-755) 25281461
Fax: (86-755) 25281250
E-mail: ops.pss@yict.com.cn |
Ensure punctual arrival and departure of vessels
Ensure that vessel loading and unloading proceed normally |
